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A patient moves to a new city. Looking online for a healthcare provider, she comes across a website for a local health system.
Instead, most are focused on providing information to established patients through one communication method. WELL is already ahead of the competition in offering three ways to connect with patients: phone, bidirectional text, and bidirectional.
But Live Chat is the fourth piece to that puzzle, making it possible to capture new patients and other visitors to a health system website. That window is fully customizable: Health systems can change colors and add a logo, so the chat window is a perfect match for their existing brand.
It also persists across the website, so a prospective patient can look around—and schedule an online appointment—while having an ongoing, real-time conversation with a staff member. Live Chat lets our customers start that journey with their best foot forward.
Customize your Live Chat window That window is fully customizable: Health systems can change colors and add a logo, so the chat window is a perfect match for their existing brand. Launch the ROI Calculator.