Deliver quick responses to urgent questions with our two-way SMS chat panel. Never miss an important message with sound alerts for new texts.
Search SMS chat logs if you need to find old messages with info. Activate optional alerts about new inbound text messages. Need help getting started? Contact sales or view pricing.
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Our online SMS chat lets you manage inbound text messages at the click of a mouse. Quickly create a template and send the same message again and again. Communicate with Staff in the Field Got a team of employees who regularly work in the field? Believe it or not, most customers actually want to communicate with companies. The great thing about two-way SMS is the fact that you can actively engage with your prospects and customers.
Here are a few ways in which you can benefit from two-way texting:. Real-time communication No delays or interruptions.
All your texts will be delivered instantly, thus allowing you to follow up in a timely manner. Encourage product reviews Two-way SMS chat makes it easier for customers to communicate.
You can follow up a delivery status text with a product review request because the recipient will know what you are talking about. Improve customer service Two-way SMS services make it easier for companies to provide convenient and personal customer support.
Two-way conversations with sms chat
Actually listen to your customers Text messaging is a two-way street. Watch our video tutorials to learn more about TextMagic. Most businesspeople view SMS messages as singular messages, but the vast majority of modern smart-phones now display texts as conversations. This gives companies new opportunities to reach out and engage with their customers and employees.
Two-way text messaging can be extremely effective in organising SMS marketing campaigns, encouraging prospects to take action, obtaining reviews and increasing engagement. Navigate to SMS Chat. Step 2: All your two-way SMS chats will be displayed in the dashboard. You can open a new chat by clicking on the New Chat button on the upper left side of the screen.
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Type in a or choose a name from your contact list. Click Start. All your text messages are safely stored in the two-way SMS chat tool. If the text message was successfully delivered, you will see a green tick icon next to it. Pending texts have a plane icon, and failed deliveries are displayed with a red symbol.
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Of course! You can insert SMS templates or tags from the bottom right side of the screen underneath the Send button to save time. The two-way SMS chat allows you to filter through your messages by date or by keyword. You can also browse for specific conversations using the search box above your contact list.
The SMS chat tool allows you to turn sound notifications on and off. You can also download your conversation historyadd s to your contact lists or close a chat using the wheel icon on the right side of the screen. Sound Alerts for New Texts Never miss an important message with sound alerts for new texts.
Optional Alerts Activate optional alerts about new inbound text messages. Start Free Trial View Pricing.
Reply to incoming messages using sms chat
TextMagic has helped us to send the required information to our truck drivers with little effort. Van Tuijl. Read the case study.
I recommend TextMagic services to any business that is interested in receiving a quick response from their clients. Barry Clark. Explore All Features. Here are a few ways in which you can benefit from two-way texting: Real-time communication No delays or interruptions.
How can I check the status of sent messages? Can I filter my text messages in the SMS chat?