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So that we can support those in the most vulnerable situations we ask that you only call if your enquiry is urgent.
You can still use our online and mobile banking services. As the impact of coronavirus is felt across the UK, you may have concerns about how it could affect you and your money.
Call a member of our team to talk to us about your existing or to find out more about our range of products and services. Find a phone. Alternatively, call us direct from the mobile banking app.
Six reasons to use halifax intermediaries webchat service
Learn more about calling from the app. Tweet us HalifaxBank or message us on Facebook.
If you see another that pretends to be us, please report it by ing security halifax. The safest way to bank with us right now is from home, either using our app or through Online Banking. If you do need to visit us in branch, please check our latest opening hours before you visit. You'll also be asked to wear a face covering. You can also do your everyday banking at your local Post Office.
Support for customers impacted by coronavirus (covid)
You can check your balance, make withdrawals and pay cash or cheques into your current at Post Office counters. Make sure you check their website for up-to-date information about opening hours. Can we save you a trip? If you're a user of British Language BSL the Video service gives you access to an online interpreter enabling you to communicate with us using language.
Halifax help centre
For security reasons we can't respond to any queries about Online Banking by post. If you're having problems accessing Online Banking visit Online Banking help to get support and find out how to get in touch. If you'd like to tell us about it, please use this form.
We will not contact you, however, we will pass your feedback on to the right team.
Support for customers impacted by coronavirus COVID As the impact of coronavirus is felt across the UK, you may have concerns about how it could affect you and your money. Call us Call a member of our team to talk to us about your existing or to find out more about our range of products and services.
Find a phone Alternatively, call us direct from the mobile banking app. Our social media s are: www. Visiting us in branch The safest way to bank with us right now is from home, either using our app or through Online Banking.
Planning a move? To keep your moving plans moving, you can calculate your borrowing onlineas well as speak to a Mortgage Adviser over video or phone.
What can we help you with?
Need to manage your overdraft? Visit our overdraft hub. Applying for a loan?
More information about loans. Need a home insurance quote? Visit our home insurance hub.
Having problems with Online Banking Find out how to get in touch. Lost or stolen card? Report your card as lost or stolen and request a replacement.
Need to change your name or address?